Company

Is Intalio a platform company or an application company?
We're both. We passionately believe that the times of monolithic business applications à la ERP are over, and that next-generation enterprise applications require a solid platform to be built on top of. We also believe that such applications should be built from existing components. We deliver applications as part of the Intalio|Cloud product, but we have also launched a new division of Intalio, Intalio|Works, to develop and support core applications and infrastructure software.

Is Intalio still committed to the BPM market and its original BPM product?
More than ever! While we made significant investments to develop our CRM and Cloud products, we view BPM as an essential piece of the puzzle. BPM deals with processes, CRM deals with objects, and the Cloud provides the best infrastructure to run them all. Together, they make a fantastic platform for supporting any kinds of processes and applications. For this reason, Intalio more than doubled its R&D investments on BPM alone from 2008 to 2009.

How did Intalio manage to develop so many products?
We made several acquisitions, and did a good job at retaining the talent that came along with them. From October 2005 to May 2009, we made three acquisitions (FiveSight Technologies, ProcessSquare, and CodeGlide), which gave us our BPEL engine, on-demand BPM application, and CRM platform respectively. We also make extensive use of off-shore development capabilities, in Argentina, Brazil, China, France, India, and Ukraine.

Who is your primary competitor?
Microsoft Azure.

Where can I learn more about the Intalio Foundation?
On this introductory article.

Intalio|Cloud

With Intalio|Cloud, aren't you just an integrator?
By combining hardware, software, and services, we're indeed integrating all the pieces of the stack in order to make it more consumable to enterprise customers, much like Software as a Service vendors have done over the past ten years. By focusing on Global 2,000 corporations and governments, Intalio's operating costs are not very different from the ones of the leading SaaS vendors, while offering more options to customers (on-demand and on-premises). Essentially, Intalio is delivering exactly the same benefits as the ones offered by leading public cloud vendors such as Amazon Web Services and Salesforce.com, on-premises, which is a lot more than just systems integration.

Why did you build an appliance for cloud computing?
Because the amount of technology and expertise required for developing an elastically scalable and reasonably secure cloud computing platform for the enterprise is absolutely mind-boggling. Servers and networking components must be finely tuned and optimized, and the complexity of the software stack deployed on top, from the Infrastructure as a Service (IaaS) to the Platform as a Service (SaaS) to the Software as a Service (SaaS) rivals the one of the most complex ERP packages ever built. While large Web services providers such as Amazon or Google can afford to dedicate the resources necessary to build such a stack, the average IT department of even the largest companies in the World certainly cannot. Such is the challenge addressed by the Intalio|Cloud Appliance.

Will you provide a smaller cloud computing appliance?
The Intalio|Cloud Appliance Model C1 Mark I is a pretty powerful machine indeed (128 CPU cores, 2.3TB of memory, 48TB of SSD storage, 560TB of HDD storage), but we won't stop there. The Model C1 Mark II will provide twice as many CPU cores, twice as much memory, and twice as much SSD and HDD storage, breaking the Petabytes barrier. That being said, some customers have asked for a smaller entry level model, and we're working hard on the upcoming Model C2, which will address this requirement.

Can we deploy any applications on top of the Intalio|Cloud platform?
Yes. Since Intalio|Cloud is built on top of the VMware vSphere hypervisor technology, it supports the deployment of any application that can be deployed on top of any operating system supported by the VMware platform. This includes applications such as Oracle, SAP, Microsoft Exchange, Lotus Notes, or even mainframe applications. Multi-tenancy, failover, and backup are offered transparently. Nevertheless, scalability beyond one blade server is available only for applications running on top of the Linux operating system. Learn more...

Intalio|CRM

Why is Intalio moving into the CRM space?
While the CRM market is fairly crowded with very many vendors, the total addressable market remains extremely large, and most Global 2,000 companies have yet to deploy a CRM application at the corporate level. Furthermore, CRM remains a relatively new technology for government customers, who contribute over 30% of Intalio's revenue. Last but certainly not least, CRM does to business objects what BPM does to business processes, and the combination of both, when properly integrated, makes for a perfect platform for supporting the development of next-generation applications, especially when deployed on top of a cloud computing infrastructure such as Intalio|Cloud powered by the Intalio|Cloud Appliance.

How is Intalio|CRM different from Salesforce.com?
Intalio|CRM does not have many of the limitations of Salesforce.com, especially with respect to deployment options (on-demand only), programming languages, and capacity and performance. More details about Intalio's radical "No Limits" approach can be found on this article.

How does Intalio|CRM compare to Salesforce.com or SugarCRM?
Please read our competitive analysis for more details.