Customer Success Stories

Intalio's software has been successfully deployed by more organizations around the world than any other BPM offering currently available on the market. Our customer success stories speak for themselves, and will tell you why.

What follows are stories shared by organizations using Intalio Enterprise Edition, which is currently used in production for more than 500 projects. Many of the 50,000 users of Intalio Community Edition deploy our software in a production environment as well, and we are very interested to learn about their stories. Please send yours to marketing@intalio.com for inclusion into our list.


Bank Baltikums Selects Intalio to Support Aggressive Expansion Plans

Industry: Financial Services

Process: New Account and Commercial Loan Requests
Benefits:

  • Risk management for the bank and customers
  • Improved efficiency for core processes
  • Increased flexibility and control over processes
  • Real-time business performance monitoring

Read the full success story...


Finnair Increases Customer Satisfaction While Reducing Liabilities

Industry: Travel & Leisure

Process: Passenger Upgrade
Benefits:

  • Real-time situation analysis
  • Increased customer satisfaction
  • Reduced liabilities

TeliaSonera Reduces Costs For New Tower Construction

Industry: Telecommunications

Process: Construction Management
Benefits:

  • Automated tracking of materials and services
  • Expedited scheduling across supply chain
  • Reduced costs associated with human errors

Read the full success story...


Avaya Decreases Latency For Voice Over IP Application

Industry: Telecommunications

Process: Real-time BPM
Benefits:

  • Orchestrate thousand of services
  • Guarantee latency under 14ms
  • Increased scalability
  • Ease of integration between BPEL and JBI

Nautilus Minerals Leverages Information Across the Enterprise

Industry: Mining

Process: Order Entry
Benefits:

  • Information correlation across systems
  • Reduction of transfer times from hours to minutes
  • Reduction of engineering complexity
  • Better business Analysis

Read the full success story...


Alleghany Courts Expedite Paperwork Processing

Industry: Government

Process: Internet Public Services
Benefits:

  • Improves law practitioner involvement
  • Supports collaborative business processes
  • Consolidates disparate processes

Baerum Kommune Gives Community Better Access to Government Services

Industry: Government

Process: Internet Public Services
Benefits:

  • Easily adjusts to new requirements as they evolve
  • Provides 24x7 service
  • Reduces registration time from days to seconds

Read the full success story...


Synergetics nv Provides 60% ROI for Employability Processes

Industry: Human Resources

Process: Secure Employment Data Sharing
Benefits:

  • Return on Investment of +60%
  • Cost reductions of 50%
  • Improved cross-organizational abilities

Read the full success story...


University of Colorado Automates Patient Discharge Process

Industry: Healthcare

Process: Hospital Patient Discharge
Benefits:

  • Automatic notification of patient discharge
  • Reduced development costs
  • Reduced change deployment time

BPI2 Reduces Insurance Costs While Providing Legal Compliance

Industry: Insurance

Process: Insurance Quotation
Benefits:

  • Compliance to new EU directives
  • Reduction of paperwork by up to 60%
  • Reduction of processing costs

Insiel Manages Critical Supplies for Hospitals

Industry: Healthcare

Process: Supply Chain Management
Benefits:

  • Improved adoption of new drugs and equipments
  • Integration of disparate accounting systems
  • Reduced inventory management costs

Tyre Dating Drives Tire Sales

Industry: Transportation

Process: Customer Service-Partner Management
Benefits:

  • Integration of disparate systems
  • Reduced development costs
  • Real-time supply-chain monitoring

City of Lausanne Improves Citizen Relationship Management

Industry: Public Sector

Process: Back-office integration
Benefits:

  • Faster citizen serving
  • Better efficiency in process follow-up
  • Facilitated reorganization of client department

ABIT Increases Customer Satisfaction

Industry: Financial Services

Process: Banking ECM
Benefits:

  • Regulatory compliance
  • Reduced resource expenditures
  • Improved customer satisfaction

Saraff Baby Care Accelerates Time to Manufacture By 25%

Industry: Manufacturing
Process: Order processing
Benefits:

  • Faster order processing
  • Better decision-making capabilities
  • Increased regulatory compliance

Read the full success story...


BAE Systems Improves Order Fulfillment for Spare Parts

Industry: Aerospace & Defense
Process: Order Fulfillment and Parts Manufacturing
Benefits:

  • Better collaboration across departners
  • Faster order fulfillment
  • Lower development costs

Belgian Government Manages 1 Million Student Records

Industry: Public Sector
Process: Student Record Management
Benefits:

  • 3,000 schools
  • 1,000,000 students
  • 10,000,000 transactions per day

Read the full success story...


Coghead Gets Performance Boost

Industry: Technology
Process: Mash-up
Benefits:

  • 100,000 process models per server
  • One week-end to complete migration
  • 7 seconds to boot (down from 24 hours)

Read the full success story...


Dutch Government Ensures Food Safety

Industry: Government
Process: Farm Animal Tracking
Benefits:

  • 25,000,000 farm animals
  • 1,800 certification processes
  • 3 months to react to new epidemic

Read the full success story...


iUniverse Allows More Authors to Self-Publish

Industry: Media
Process: Self-publishing
Benefit:

  • 5,000 new titles per year
  • 4x faster development process
  • ROI realized in less than 3 months

LexisNexis Uses Provides Faster Response to Customers

Industry: Legal Services
Process: Internet Fulfillment
Benefits:

  • 2 billion records, 16,000 databases
  • 24x faster order fulfillment process
  • ROI realized in less than 4 months

University of Texas Provides Better Services to Healthcare Employees

Industry: Healthcare
Process: Employee Request Management
Benefits:

  • 2,353 nurses and physicians
  • Automated employee helpdesk
  • 7 FTE re-allocated to inpatient care

VRT Automates Processing of User-Generated Content

Industry: Media
Process: User Generated Content
Benefits:

  • Faster video publishing process
  • Integrated back-end services
  • Lower cost of manual interventions

Read the full success story...

Ismael's Blog

Ultimate Mobile Setup

February 01, 2010

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