By Sebastien Stadil

We received the following comment from David French:

An organization using this as a production solution will need to consider its exposure to

• failure in the cloud removing access to fundamental business process engine and related dashboard information
• privacy and security of data passing through a commercial computing host in a jurisdiction that may not have the same legislative protections as your business domicile

On point 1:
The Intalio|On Demand servers are no more vulnerable than local servers. Better yet, since they are maintained by people who know the server and product in gory details, the chance of failure is likely less. In that event, however, we guarantee one (1) business day response time. In most cases, the response time is under 1 hour. As for backups, the data is backed up every minute for the past hour, every hour for the past day, and every day for the past month.

On point 2:
This is a concern to all that do business over the Internet, and if you do not trust established security protocols like https, ssh, and virtual private networks, or disagree with US Legislation, than we recommend you use our on premise version to install locally.

April 4th, 2008