Partner Programs

Partners are critical to our success, and an integral part of our ecosystem. We have developed programs for Systems Integrators, Value Added Resellers, and Independent Software Vendors, subscribed by over 100 partners around the World.

Benefits

Intalio is committed to delivering the very best software for Private Cloud Computing. As such, we have limited resources for professional services, and rely on partners for the delivery of complete solutions to our customers. The relationship is mutually beneficial: partners get leads and privileged access to our software engineering resources, while Intalio gets a champion in the local community. Becoming an Intalio Certified Partner provides several key benefits:

Technical support according to professional Service Level Agreements
Discounts on all Intalio services (training classes, consulting services, etc.)
Private access to Intalio Partner Portal for sharing sales and marketing information
Access to leads (when applicable)
Increased visibility of your business on the Intalio website
Ability to use the “Intalio Certified Partner” logo on your website
Participation to joint marketing events

Partnership Programs

Intalio offers three programs adapted to your business model:

Systems Integrator (SI): This program targets Systems Integrators that provide services such as design, best practice review, and implementation to customers. According to this program, customers purchase support subscriptions directly from Intalio, making it easy for partners to get started with Intalio, at a very low cost of entry.

Value Added Reseller (VAR): This program allows Value Added Resellers to redistribute Intalio’s software and provide support for it directly to customers. Partners add value by providing methodologies, templates, or solutions targeted at specific business problems, while Intalio is used as a technology facilitator.

Independent Software Vendor (ISV): This program is offered to Independent Software Vendors that want to embed (or ship separately) Intalio’s products as part of their software offerings. This program covers both our Open Source Software (OSS) and our Commercial Software (CS), and can be applied to our entire product stack or to its components individually.

	SI	VAR	ISV (OSS)	ISV (CS)
Access to Commercial Products
Access to Intalio Support Network
Access to Intalio Partner Network
Ability to Provide First Line Support
Joint Marketing
Access to Intalio Leads
Right to Redistribute Commercial Products
Right to Provide Software as a Service
Right to Extend and Modify Source Code
Indemnification

Partnership Levels

Intalio offers three membership levels for each partner program:

Systems Integrators and Value Added Resellers have the following options:

Silver: allows partners to quickly gain access to Intalio’s products and start receiving technical support.
Gold: addressess the needs of most our partners needing to deliver multi-country and multi-industry expertise.
Platinum: tailored for companies covering multiple regions and wanting to develop a strategic relationship with Intalio.

Independent Software Vendors have the following options:

Open Source Silver: offers support and training services only for Intalio sponsored open source components.
Commercial Software Gold: provides Service Level Agreements (SLA) addressing the needs of the majority of ISVs.
Commercial Software Platinum: for ISVs needing indemnification, higher support levels, and the shortest response times.

	SI and VAR			ISV (OSS)	ISV (CS)
	Silver	Gold	Platinum	Silver	Gold	Platinum
Technical Support
Term	1 Year	1 Year	1 Year	1 Year	1 Year	1 Year
Response Time	2 Days	1 Day	4 Hours	1 Day	1 Day	4 Hours
Support Contacts	1	2	2	2	2	2
Correction of Errors	No	No	Yes	No	Yes	Yes
Number of questions	Unlimited	Unlimited	Unlimited	Unlimited	Unlimited	Unlimited
Joint Marketing
Name Listed on Intalio website	Yes	Yes	Yes	N/A	Yes	Yes
Intalio Certified Partner Logo	Yes	Yes	Yes	N/A	Yes	Yes
Logo on Intalio Website	No	Yes	Yes	No	Yes	Yes
Boilerplate on Intalio Website	No	Yes	Yes	No	Yes	Yes
Joint Press Release	No	Yes	Yes	Yes	Yes	Yes
Joint Go-to-market Strategy	No	No	Yes	Yes	Yes	Yes
Territory
Multiple Countries	No	Yes	Yes	Yes	Yes	Yes
Economic Region Coverage	No	No	Yes	Yes	Yes	Yes
Exclusivity	No	No	No	No	No	No
Economics
Discount on Intalio Services	Yes	Yes	Yes	No	Yes	Yes
Commissions	Yes	Yes	Yes	N/A	N/A	N/A
Annual Subscription (Starts at)	€/$5,000	€/$15,000	Contact Us	Contact Us	Contact Us	Contact Us