Social BPM

Intalio|Social BPM combines Intalio|BPM and Intalio|Social Portal to deliver a centralized environment where employees, customers, and business partners can collaborate on the management of business processes through their entire life cycle.

The features offered by Intalio|Social BPM are organized across a six-step life cycle for social collaboration, from content creation to system control. This life cycle enables secure collaboration between employees, customers, and business partners, using tools and communication patterns they are already familiar with.

 

 

Create Content


Announcements

Broadcast announcements to your team, partners, and customers.
Social BPM: Announce changes made to processes deployed in production.

Discussions

Start a topic, or comment on one. Ask a question, then mark it as answered.
Social BPM: Discover existing processes. Discuss ideas for process improvement.

Blogs

Share a point of view as an individual or group.
Social BPM: Allow teams to keep a journal of their process reengineering activities.

Wikis

Build up a team's personal encyclopedia.
Social BPM: Document processes, procedures, and rules in an incremental fashion.

Polls

Take the temperature on a topic.*
Social BPM: Identify areas for process improvement. Test ideas with user groups.

Calendars

Manage community events and track user availability.
Social BPM: Track BPM projects. Assign tasks to users based on their availability.

Documents

Create collaborative documents, or share any file stored on your personal computer.
Social BPM: Capture requirements for process improvement. Attach documents to processes.

Preview Documents

Preview Office documents and make in-line comments without downloading files.
Social BPM: Preview and annotate documents attached to running process instances.

Find the Answer


Search

Federated, dynamic search across places, people and content.
Social BPM: Find and reuse existing process components from the enterprise repository.

Dashboard

Configure your homepage for at-a-glance updates.
Social BPM: Give business users a 360° view of all business processes deployed in production.

Bookmarks

See what's popular and keep track of favorites.
Social BPM: Create links from process dashboards to relevant process assets and Web pages.

Categories

Provide users with common categories to control how content is organized.
Social BPM: Organize processes by business unit, geography, or any other category.

Links

Link content to any object or process.
Social BPM: Link process models and instances to any document or object.

Tags

Users categorize content in their own terms.
Social BPM: Develop an enterprise-wide ontology of business processes and rules.

Organize Everything


Spaces

Create collaboration spaces for any object such as customer, product, or project.
Social BPM: Foster collaboration between process analysts and IT people.

Groups

Self-organize a community, anywhere, any time.
Social BPM: Organize BPM teams distributed across business units and geographies.

Projects

Shared task creation and timelines.
Social BPM: Keep track of end-to-end BPM projects, from process discovery to retirement.

Private Storage

Now you have private discussions & documents apart from groups or spaces.
Social BPM: Ensure the confidentiality of sensitive business transformation projects.

Be Social


Profiles

Get to know your colleagues and find experts.
Social BPM: Identify process experts based on their domain knowledge.

Connections

Stay in the know by following a team member's activity.
Social BPM: Follow the work of peers working on relevant BPM projects.

Status

Share what's going on at the moment.
Social BPM: Keep track of any process stakeholder's activity.

Instant Messaging

Chat with logged-in team mates.
Social BPM: Discuss process models in real-time. Help process users online.

Help

Make it easy for new users to get started.
Social BPM: Accelerate and facilitate the onboard of new process experts and process users.

Go Public


Public Sites

Make your community discoverable to new prospects.
Social BPM: Publish process models on the corporate network.

Portlet Designer

Quickly design new portal components, with no coding.
Social BPM: Extend process dashboards and workflow interfaces with custom functionality.

Email

Follow, reply to, or create content from your mobile device.
Social BPM: Keep track of process activities on the go.

SEO

Capture new site traffic with keyword-rich user generated content.*
Social BPM: Improve search accuracy and relevance with the enterprise repository.

Stay in Control


Profile Control

Define what parts of user profiles are visible to secure member privacy.
Social BPM: Give process experts and process users full control over their public profile.

Trusted Environment

Role based administration & fine grain access control put power where you want it.
Social BPM: Ensure that proper access is granted to the right process stakeholders.

Multi-Tenant Architecture

Support the needs of multiple organizations from the same infrastructure.
Social BPM: Give divisions and business units secure access to the BPM platform.

Multiple Deployment Options

Offered as either a licensed/self-hosted model, or a hosted (SaaS) model.
Social BPM: Deploy mission critical processes in-house. Use the cloud whenever appropriate.

Plugin Architecture

Customize your deployment with an easy-to-use plugin architecture.
Social BPM: Extend the BPM platform with third-party components and applications.

Systems Management Interface

Integrate with existing systems management tools and applications.
Social BPM: Manage the BPM platform with existing tools, following existing best practices.

Language Support

Multi-lingual search and separate language analyzers.
Social BPM: Deploy business processes throughout the organization.
 

 

* To be released in late 2010.