Operations Department
Job Overview
Our business solutions department is expanding its team in the US and is looking for a motivated ERP Consultant to drive sales, manage a client portfolio and assist in software implementation across the country. The expected responsibilities include and are not limited to:
- Sales Activities:
o Develop and maintain a sales plan and opportunity pipeline with the business development team and directors across US.
o Build and maintain relationships at the executive, operational and IT levels while being their main point of contact for any inquiries.
o Own the complete sales cycle from lead generation to customer acquisition.
o Manage an existing portfolio of clients and onboard new ones.
o Ability to reach sales targets and acquire new customers consistently. - Presales Activities:
o Conduct product demonstrations on Odoo ERP to managers and executives in English language.
o Assist customers in setting digital transformation journeys to improve overall business management and efficiency across departments.
o Formulate responses to RFP (English language).
o Prepare POC (proof of concepts) with the technical team and present it to prospects. - Consulting Activities:
o Gather business requirements of new and existing clients and translate them into an easily understandable format.
o Suggest new innovative ways of managing business operations for clients across various sectors.
o Actively communicate with customers to make sure satisfaction is always high.
o Assist the project manager with product implementations on-site.
o Deliver Odoo ERP training to end-users.
o Accurately estimate work effort for requests issued by customers. - Implementation Skills:
o Project management and planning
o Implementation methodology execution
o Collecting and understanding the customer requirements – Create documents
o Perform GAP analysis between needed solution and Odoo system
o Develop the design of the solution – Create documents
o Give better solutions compared to the legacy systems
o Analyze and resolve complex customer issues related to data and processes.
o Elaborate detailed functional design
o Lead the creation of the prototype and milestones
o Prepare the training and user manuals
o Give the functional/technical training on the new system
o Define the unitary testing plan and execute it – prepare test cases
o Give support to the operation
o Propose improvements and changes regarding the implementation process
Odoo Functional Consultant Requirements
- BS/MS in Engineering or Computer Science
- Fluent in English
- 5+ years proven experience with ERP applications:
- ERP functional knowledge
- Participation and leadership in ERP projects
- ERP Implementation methodologies knowledge
- The following is a strong advantage:
- Odoo knowledge
- Good technical and database skills
- Report development
- Strong project management and project delivery skills
- Hands-on experience leading the business process analysis and design phases
- Results-oriented and team player
- Solid communication & presentation skills
- Service-oriented
Additional Information
- Reports To: Operation Manager
- Experience: 5 years and above