Business Agility –
The current pandemic was a real test for most businesses to really check if they are able to quickly adapt to emerging market changes and unpredictable external changes. Did your business make it through the pandemic? How agile did your business turn out to be?
The Covid19 pandemic definitely accelerated digital transformation of most companies however achieving business agility through digital services was a need all along. There was always a need for businesses to deploy innovative practices and services however the focus shifted from leveraging scale and market-share, to more agility and better decision-making.
The Breaking Point –
Business agility does not happen overnight and most definitely not by accident. Realizing the possibility in having digital disruptions, organizational schemes need to be accompanied by a scalable and sustainable solution. In the digital era, organization professionals thrive during challenging times by creating a “smart” company through shifting their focus onto:
- Company strategy
Setting a company strategy to quickly adapt to business change instead of rapid software development and growth, making it’s a more agile business.
- Data produced
Data produced by the organization should not be going to waste but instead, Data can be collected and stored for access later on when needed.
- Insightful decision making
Having the data alone at hand and not making any use of it is pretty much useless. Therefore, the data stored should be made use of through advanced analytical tools.
Developing a Data Strategy –
Valuable business assets need to be strategically approached by organizations. The starting point is to ask yourself as a business, what is it you want to achieve, what are the key challenges and most importantly, what does your organization want to use the data for?
Identifying uses for data –
- Understand your markets.
- Offer a customized experience.
- Fine-tune your current services and other offerings.
- Improve your own business operations, example better marketing.
In other words, you can have the latest most sophisticated digital tools but failing to manage your organizations information properly will not ensure business agility but instead very temporary short-term rewards.
Achieving Business Agility –
Every company today is seeking to become fit by freeing itself from the restraints of legacy thinking and focusing on empowering customers and embedding latest technologies into their workflows.
With that being said, digital transformation is not just a simple shift to automated workflows, but instead is an ongoing process of continual change to achieve and maintain business agility. In order to achieve business agility through digital solutions, organizations need to ask themselves many questions, here are some to put you on the right track: How can we deliver continuous innovation to customers while having a smooth internal process? What is the transformation needed to accommodate to marketplace changes and shifting customer and consumer needs? What is our infrastructure missing? What is the best way to produce tangible results? Are you using data produced in an efficient way?
To identify whether your business is agile, you would want your organization to have the following traits:
- Not only about talking, but keener on acting through the actual practical implementation of the company strategy.
- Treat your client like royalty! Being focused on your customer throughout the whole buying process and taking customer comments seriously.
- Encourage cross-functional collaborations between various teams at the office to ensure business process transparency for minimal to no mistakes.
- Become so aware of the changing digital age that you become an expert at fast decision making.
- Using the latest innovative technology such as Business intelligence tools, Advanced data analytics tools and so on to stay on top.
At Intalio, we increase your business agility as we focus on the actual agility procedure by making your company more responsive to today’s challenges. Firstly, by communicating with your teams the need for change and what is being achieved through change so employees do not end up fearing or resisting change. Secondly, we eliminate any unnecessary and tedious procedures so they do not stand in the way. Thirdly, with over 30 years in the field of Content Services, Process Management and Data Governance, our solutions are always updated to ensure that you are leveraging on the necessary tools to produce better insights and consequently ensure effective and efficient business agility.
Get in touch with our expertise team to ensure business agility digital today!