what is content services?


According to Gartner, Content Services platforms are the next stage of Enterprise Content Management (ECM). It’s a shift from self-contained systems and repositories to open services and microservices allowing users to exploit diverse content types and serve numerous Line Of Business (LOB) cases across, and beyond, an organization.

The traditional ECM systems were substituted with a set of tools integrated within product suites or as separate applications that share common APIs, LOB connectors, and packaged integrations. All of these, with the help of AI in the form of Machine learning, enhance productivity and user-experience with focus on cloud and mobility which in turn enables smarter practices.

Content Services from Intalio© ensures optimal information governance through a fully-featured, AI-powered set of services employing the latest technologies and transforming the way enterprises incorporate their content. Intalio© Content Services revolutionized processes such as content capture, information management, storage, and analytics to provide a comprehensive and reliable ECM platform.

A Modern Content Life-Cycle Management

A wide variety of tools and solutions creating an automated flow of documents and information.

Intalio© Enterprise Content Solutions

Data Capture

Implement an automated content capture process using an interactive approach for ad-hoc content capture or bulk scanning of numerous paper documents.
Automate the whole process through automatic identification, registration, and classification of files and documents.
Convert textual data to machine readable and editable text through Optical Character Recognition (OCR) technology.
Associate different content to their respective files automatically.
Integrate with third-party LOB applications or custom-developed APIs.

Document Management

Improve your workflow by organizing your documents and making them easily accessible. Build a unified content repository allowing you to efficiently capture and safely store your files.
Capture, import, and scan large amounts of documents.
Categorize your content with ease using both machine learning and rule-based automatic classification.
Capture metadata values and associate them to content aggregations.
Access content directly from the web, mobile devices, and tablets.
Access information stores easily with a hierarchical folder structure and advanced navigation.

Digital Assets Management

Automate all the processes related to digital assets including capture, storage, publishing, and archiving. Manage rich media resources such as images, videos, animations, and much more, all from a centralized platform.
Support digital assets from multiple sources and digital channels with a rich set of capture connectors.
Locate, process, and index assets across different departments within your organization.
Leverage Computer Vision, Recognition, and Machine Learning techniques using Intalio's Data Enrichment toolset.
Create workflows with ease using embedded automation capabilities and APIs.

Records Management

Manage and govern the entire lifecycle of enterprise records. Centralize your information governance strategies in compliance with external and internal regulations.
Encrypt your records with Public Key Infrastructure (PKI) and allow authorized users only to decrypt them whe
Define custom retention schedules with automatic or manual transitions.
Set different disposition policies based on time or document condition.
Benefit from reliable audit trails and reports which include: media used, duplicates on other storage media, and event logs.

Benefits of Intalio© Content Services Platform


Seamless Collaboration

Advanced content sharing features through an embedded universal viewer.

View and comment on a large number of content types and formats.
Improve decision making and productivity using configurable graphical dashboards.
Allow instant access to remote workers.
Offer an advanced executive experience through a global view on content and tasks for management and decision-making purposes.
Benefit from native SharePoint connectors.

Information Governance

Flexible and intelligent solution allowing you to use, control, retain, and dispose of enterprise information.

Combine content-centric and process-centric governance functionalities.
Support long-term content lifecycle management.
Protect your information from loss or misuse.
Prevent information overload.

Search and Analytics

Optimize your information lifecycle management through real-time and in-depth analytics.

Extract and identify critical content, patterns, and recurring trends.
Exploit large volumes of content, formats, and sources.
Benefit from dynamic and federated search capabilities.
Interpret targeted strategic information with ease.