Introduction to Transparency and Accountability in Organizations…
Good information governance requires digitizing your business processes, with that comes heightened transparency and accountability of any organization. Established over the years from obvious results; immediate access to information positively affects in enhancing transparency while empowering your employees immediately increases the accountability of the organization.
It’s a process that any organization whether big or small, old or new; needs to go through to retain all process-related communication within the workflow to make execution easier and faster.
Power in Transparency and Accountability –
Without transparency and accountability, your organization will have its workflow disrupted by lack of vision and inconsistency. All employees need to be able to take ownership of their tasks also ensuring that everyone in the department knows what stage they are at and who is responsible for what. Streamlining your business processes to drive better workflow and ensure your team actually achieves the given objective, is achieved through transparency and accountability.
Transparency can eliminate unnecessary frustration by offering a clear outlook on the cause of any problem that an organization can face. Blaming each other for a delay or missed deal is done more than owning up to a problem. The second part gets even more complicated as there is no way to determine where the errors happened along the process, causing a delay in achieving company goals and objectives.
Additionally, most businesses rely on getting approval and authorization so the process can move along swiftly to the various departments in the organization. Lack of transparency will surely slow down the operations process and prevent the employees to reach their maximum potential.
Accountability is created by transparency. The moment your organization has a clear view of how the approval process works and who is in charge of what, employees can deliberately identify who is accountable for each process. This includes the ability to get information like who opened a specific document and what kind of action they did on it, where the document is being held up and where it needs to go to next. When employees know how to reach the decision process, it creates a momentum that drives the process forward.
On Organization with a Vision –
In the past we often focused on solving any delay our organization faces related to external parties. We overlooked the small details that are focused on what happens within the organization like an unorganized workflow process leading to last minute payment changes, missed deadlines, increased costs, employees not really doing their jobs, and so on.
No organization was able to really reach a solution to solve the issue once and for all without having to digitally transform their business processes. Since the organization lacked the transparency and accountability, they are not able to know how to prevent the same mistakes from happening in the future.
Do you want to be an organization without a vision? You choose!
Nothing is better than having options to choose from, however with digital transformation in organizations, you don’t really have the choice unless you ultimately want to fall back and eventually shut down your business. Software solutions aim to help organizations like yours be ahead of competition, transform the way you do business and the way different departments work together.
Digital Software Technology –
In whichever industry your organization belongs to, modern technology has created ambitious tools to support and generate innovative, practical work on transparency and accountability. Automating your business processes through digital software technology will enhance your organizational management, allowing you take more informed business decisions to increase your output and reduce costs. Automated workflow systems allow for assigning the tasks to the required departments with the ability to monitor the progress of all the projects your organization is undertaking. To give you a real example for a better idea, let’s take Intalio Case Management Software, a dynamic platform designed to improve the performance of personnel within the organization by combining the simplicity of a customizable packaged solution with advanced user features.
Whether you are in the public sector, serving the public, or in a financial institution, or any other, with those tools in place, gone will be the days where you have to run around to collect the requested document and to go many times to submit the application. Today, participants can focus on the case itself or on the task at hand instead of dealing with the hurdles or collecting the information, transferring, tracking the request status, or even manually searching for or reproducing the information.
Along the entire cycle, transparency and accountability are achieved as case managers can track and monitor the progress of a file while involved stakeholders work with the content, respond to the deadline and collaborate with each other in a comprehensive digital workplace!
If You Can Think of it, You Can Make it Happen!
Technology is the tool for this transparency and accountability. Now that there is evidence of failure, employees can no longer disregard failure. All eyes will be on them as they are in charge of getting a specific task done.
Building transparency and accountability needs to be embedded into the culture of the company. The moment technology is introduced with the right mindset, the entire approval chain solves the weakness by speeding up business processes.
It’s time to focus on your organizations transparency and personnel accountability.
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