Intelligent Automation – What is it?
Put it in simple terms, Intelligent Automation is when you take a machine teach it simple and repetitive tasks until it adapts and change its performance under given conditions.
In the business world however, intelligent Automation has a way bigger meaning that that, intelligent automation is the combined all-in-all solution for the holistic implementation of digital transformation. It does this through extending its advanced tools and techniques through the entire automation journey. Intelligent automation is the only way any organization can discover, automate and optimize – any business process creating a harmony between works across human-bot teams.
Intelligent Automation, Three Main Pillars –
Intelligent Automation transforms the mechanism of any process using its advanced tools which are also known as the “Main Pillars”; Artificial Intelligence (AI), Robotic Process Automation (RPA), and Business Process Automation or Orchestration (BPA).
The Three Pillars Explained –
1. Business Process Automation:
Many businesses are failing to invest their efforts and money into the right solution to streamline their business processes. Reasons are many but it’s mostly the lack of awareness. BPM is when an organization decides to automate the processes that make up the core of a business.
Each process is given an individual assessment on its current conditions, what can be improved and how to improve it.
2. Robotic Process Automation:
In order to execute the automation of the business process in a coherent manner, the actions of the digital systems need to be integrated and matched with the actions of a human performing multiple actions under any business operation (mimicking human action).
RPA is this technology which permits anyone to configure that solution which facilitated the integration and matching process.
3. Artificial Intelligence:
AI is stimulation of Human Intelligence by machines. Without this stimulation no machine can comprehend a business process to automate it. AI embedded systems are capable of learning and reasoning like any human being.
Intelligent behavior for intelligent automation. Artificial intelligence might just be the cherry on top!
How do they complement each other?
The combination of these three main branches of technology is why intelligent automation was born. When the above advanced technologies are combined they assist each other in collectively empowering rapid end-to-end intelligent process orchestration and accelerating digital transformation.
In organizations, intelligent automation is implemented to connect all systems used throughout the organization to centralize information generated by the organization in a streamlined interface for enhancing employee productivity and creating an improved customer experience while saving time and money.
What is the future holding for Intelligent Automation –
With AI, RPA and BPM becoming part of everyday reality, intelligent automation is predicted to become more flexible with more organizations intelligently automating their business procedures to join the digital transformation movement. These technologies are able to adapt themselves to the business and focus on solving the specific business needs.
With more and more awareness, organizations will begin to realize the positive impact technology has been having. They will begin clearly see the differences especially with our current reality. With pioneers in technology wanting to explore further into the changes and develop specific solutions that no one can copy, the future may not be so clearly predictable. But intelligent automation will continue to rise.
There is no doubt the with the current COVID-19 situation affecting the way business do things, it will also play a huge role in accelerating intelligent automation.
Take it As an Opportunity –
After establishing that not all automation solutions are the same, some of our experts in the field are ready to help your organization take the right jump into intelligent automation. The automation process with Intalio is simplified taking into consideration the following points.
1) Internal Assessment – A vital starting point to carefully assess what the organization in lacking in its business processes. How much information is your organization producing? What it needs from this information? Who are the users?
2) Setting the Automation Objective – Based on what the organization is lacking and what it wishes to achieve through process automation. Then accordingly, the automation objectives are identified with the best way to achieve them.
3) Input involved –
An intelligent automation process usually involves a combination of tools and technologies, cordially, an assessment is done combining the insights of stakeholders who understand your business (exp: Administration, Procurement, IT personnel etc.…)
4) Regulatory Compliance –
Meeting with regulatory compliance is critical for any organizations success. At Intalio we make sure before automating that all the tools will allow the organization to comply with regulations internationally and locally.
After our experts carefully assess the above points, they will be able to deploy the correct intelligent automation solution for your organization to ensure project success. Focusing on mimicking the contribution of employees within any given business process.
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