• Full Time
  • Qatar

Sales Department

Senior Account Manager

Description:

A qualified Senior Account Manager will be responsible for developing long-term relationships with customers and sales.

As a Sr. AM, you should work to satisfy customers’ needs and requests, respond to their queries in a timely manner and aspire to deliver a positive customer experience.

Ultimately, you should be able to grow our business by building successful, long-term client relationships.

Responsibilities:

  • Reach sales targets and specific performance metrics, aligned with business strategies.
  • Communicate with clients at a senior level.
  • Generate innovative ideas to enhance sales pipeline.
  • Use client feedback to improve sales experience.
  • Report on sales results on a regular basis and suggest improvements.
  • Identify and approach potential clients.
  • Stay up to date with product launches.
  • Following up on leads and winning new clients.
  • Developing and implementing strategic plans to manage and grow accounts.
  • Retaining clients and building strong, trusting relationships.
  • Understanding client needs and identifying new business opportunities within your portfolio.
  • Developing and maintaining excellent knowledge and understanding of our business, offerings, competitors, and industry
  • Resolve conflicts and provide solutions to customers in a timely manner.
  • If needed, supervise account representatives to ensure sales increase.

Qualifications and experience:

  • At least 5 years proven work experience as a Senior account manager.
  • Proven experience in business development, Sales and Account management
  • Experience managing large accounts/enterprise.
  • Excellent communication skills with a customer service attitude.
  • Ability to work in a team
  • Excellent communication, Presentation, and negotiation skills
  • Strong analytical and organization skills
  • Arabic/English speaking is a must.
  • Proven local experience in IT related opportunities and leads generation, mainly into software (Digital Transformation) along with a proven record of successful sales closure deals.
  • Proven local experience in Qatari market is a plus.
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