Riyadh, KSA – December 2019 – The Ministry of Municipal and Rural Affairs partners with EverteamGS-Intalio for a “Paperless Municipal Sector”
After the establishment of Vision 2030 and the development of strategies for a smooth digital transformation, entities in the Kingdom of Saudi Arabia, both governmental and private, took the initiative to drive this vision to the next phase.
Among them is the Ministry of Municipal and Rural Affairs who paired with EverteamGS-Intalio to digitally transform and improve overall productivity and efficiency of its “Municipal Sector”, which includes the Ministry, the 17 main Municipalities under MOMRA, and all of their Sub Municipalities covering all regions in the kingdom.
Its main objective was to provide an enhanced automated digital environment across the Municipal Sector, by establishing a unified platform for correspondence management and document archiving, ensuring the highest levels of security and confidentiality while seamlessly tracking exchanged correspondences, drastically reducing paper waste, providing access to the system anywhere and anytime via smartphones and tablets and modernizing the authentication process by implementing digital signature.
After coordinating with MOMRA, EverteamGS-Intalio took the lead by creating an innovative platform embedding several solutions for a fully automated platform.
The emphasis was on delivering a leading benchmark for enterprise correspondence and content management, empowering MOMRA to enhance its internal services, consequently reflecting superior external service quality and enabling the ministry to attain all its objectives.
The following EverteamGS-Intalio solutions were incorporated into the unified platform:
- Correspondence Tracking and Management
- Content Management and Archiving
- Case Management and workflow
- Tracking and Task Management
- Records Management and Compliance
- Dashboard and KPI management
- Executive Portal
- Retention Policy Services
- Advanced Imaging
- Outlook Connector
- Intalio Integration Hub
- Meeting and Committee Management
- Correspondence Tracking System for Public
- Digital Signature
EverteamGS-Intalio was able to deliver MOMRA all the standard requirements related to Vision 2030. The platform provided by EverteamGS-Intalio has built a solid and secure content repository that addresses information governance, all the while assuring a long-term detailed content and correspondence lifecycle traceability and improved service quality.
The pioneering “Paperless Municipal Sector” initiative has gained a remarkable accomplishment. 17 Main Municipalities, 270 Sub-Municipalities, and 46,000 active users across the whole Kingdom were connected using the EverteamGS-Intalio unified platform, processing more than 14,000 transactions per day. One of the biggest unified platforms for data exchange in the kingdom.
The on-going success of the ministry towards their digital transformation journey has been greeted with much appreciation from His Excellency Acting Minister Majid Al-Hoqail, who has awarded the concerned MOMRA departments in recognition of their “Paperless Municipal Sector” achievement, highlighting the benefits reaped from transitioning to a fully automated environment!
EverteamGS-Intalio is honored to continuously contribute towards the enhanced performance of the ministry, supporting an ultimate level of confidentiality, reliability, and daily work governance.
We, at EverteamGS-Intalio, take pride in the success of our customers and in helping them achieve their strategic goals!
Intalio is a leading provider of Digital Transformation Solutions with over 30 years of countless innovations in Content Services, Business Process Services, and Data Governance.
Its main goal is to empower organizations of all sizes and in all sectors to design, deploy, and optimize the most complex business procedures, on top of any application and middleware system, without technical skills whatsoever.
Intalio’s product portfolio with its accumulated years of world-class experience and solid reputation in helping customers grow and achieve their business goals has elevated the company to become a trust-worthy and reliable partner in leading Digital Transformation journeys.